How Professional IT Services Help Businesses Remain Competitive in Today’s Market

Blog - ARC Managed Services

Discover the benefits of trusting your IT systems to industry experts

More than ever before, companies are conducting business via the internet. In fact, in the United States and Canada there are approximately 1.3 million e-commerce businesses, with more being established every year.  And even companies that do not operate primarily via the internet rely on technology in some form or fashion to complete daily tasks, store information, and communicate with their clientele.  Thus, the dependability of IT systems is crucial.  

Unfortunately, however, many business owners do not have the time or the know-how that is required to properly protect their IT systems and the data they contain.  To elaborate further, a study by Hiscox found that seven out of 10 businesses aren’t prepared to handle cyber attacks.  Additionally, 93 percent of companies feel that a connected digital infrastructure is important in serving customer needs yet 55 per cent believe their existing IT infrastructure limits their ability to do so.  These statistics show that while businesses are aware of how important it is to maintain efficient and secure computer systems, the reality is that many businesses are falling short.

So, what is the solution?

One of the most compelling fixes is to hire a managed services provider to proactively monitor your systems and address issues as they arise.  By trusting the maintenance and strategic planning of your computer systems to industry experts, you can ensure your business remains ahead of the curve, while freeing up your time to focus on your company’s overall mission and vision.


How Managed Services Can Help You Gain A Competitive Advantage In The Marketplace:


1. Controlled Spending

One of the benefits of managed services is that your company receives the tailored, individualized solutions it needs, ensuring that you only pay for what you require.   This gives you a competitive advantage, since other companies are likely troubleshooting their own IT issues in-house, and spending more time doing so.

With IT managed services, however, your company pays a convenient flat fee per month, and you (as well as your employees) benefit from no longer having the responsibility on your plate.  With the time and money you save, you can invest in other areas of your business that will lead to greater success.


2. Fewer Setbacks

There is nothing more costly than an IT breach.  In fact, according to the 2018 Cost of a Data Breach Study by Ponemon, the average cost for each lost or stolen record containing sensitive and confidential information is $148.00.  Yes, that’s per stolen record.  Additionally, it takes an average of 23 days to resolve a ransomware attack, and an average of 50 days to resolve a malicious insider attack.

Can your business afford to be hindered for that long? Most can’t.

Thankfully, with the help of the IT leaders at your chosen managed services company, you can prevent these costly misfortunes.  Remember, managed services providers have much more comprehensive network infrastructures than most businesses do. They also have the software and knowledge required to conduct regular audits and testing. Plus, they have the ability to monitor your systems 24 hours a day, seven days a week, 365 days a year.   This means that no matter how severe an issue is, your systems are being protected by industry-leading professionals and the most advanced security solutions, at all times.

In a nutshell? While your competitors are dealing with phishing attacks and malware, you’ll be busy doing what you do best: running your business.


3. Seamless Scalability

One of the greatest challenges companies face when it comes to their IT systems is scalability. After all, as your company grows, so too should it’s IT infrastructure.  Thankfully, the benefits of managed services address a lot of the scalability concerns that business owners have.  This is because when you hire a managed services provider, you no longer have to worry about hiring in-house IT professionals or expanding your resources in a hurry. Instead, you simply leave it up to the pros! 

Your IT managed services experts will be able to enhance your systems as needed, identify any areas of concern, and design scale directly into the solutions they provide to you.  What does this mean with regards to improving your competitive advantage? Well, when other companies are scrambling to expand their offerings and meet market demands, you’ll be prepared – increasing the likelihood that you will be top of the pack. After all, most clients need businesses that can fulfill their needs immediately, if not within a short period of time. 

It’s a classic case of the early bird gets the worm!


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