Due to the wide range of challenges the Citadel faced, we took a layered approach, rather than a one-size-fits-all solution.
Ticket Solutions – We sourced, installed, and trained the Citadel team on a new ticketing system that interfaced with website ecommerce, on-site printers, and financial systems
Staff Computers / Laptops – We provide desktop and laptop computers and service for over 100 employees
Firewalls & Data Back-ups – We ensure employee data is secure and protected from hacking, phishing, data loss, and hardware failure
Customized Digital Signage – The Citadel team came to us with a challenge: they needed a new system of screens throughout their building to promote new performances, building announcements, and sponsor messaging. We sourced screens and developed a system to manage the screens centrally and within a user-friendly interface.
Day-to-day support – whenever a tech problem arises, our team is on site to help, day-in, day-out.
Mobile App / Light Intranet – The Citadel was looking to implement a company intranet to help communicate messages to employees, share internal events, book amenities, and coordinate company-wide news. We introduced them to our ARC Intercom system which was tailor-made to help groups of people, like organizations or communities, stay on the same page. Once they found out it could also save them thousands of dollars a year over competitive products, they jumped on board immediately!